Return Policy for Forazi Marketing

Effective Date: 14-01-2025

At Forazi Marketing, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied, we’re here to help. Please read our return policy carefully to understand your rights and responsibilities.

1. Eligibility for Returns

We accept returns for items that meet the following conditions:

  • Items must be returned within [Insert Timeframe, e.g., 30 days] of the purchase date.

  • Items must be in their original condition, unused, and with all original packaging and tags intact.

  • A valid proof of purchase, such as a receipt or order confirmation, must be provided.

Items that do not meet these conditions may not be eligible for a return or refund.

2. Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Items marked as “Final Sale.”

  • Customized or personalized products.

  • Gift cards.

  • Downloadable software or digital products.

3. Return Process

To initiate a return, follow these steps:

  1. Contact our customer service team at [Insert Contact Email or Phone Number] with your order details.

  2. Our team will provide you with a return authorization and further instructions.

  3. Ship the item(s) to the address provided, ensuring the package is securely packed to prevent damage during transit.

4. Refund Policy

  • Once we receive and inspect your returned item(s), we will notify you of the status of your refund.

  • Approved refunds will be processed within [Insert Timeframe, e.g., 7-10 business days] to the original payment method.

  • Shipping charges are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

5. Exchanges

Exchanges are allowed for eligible items. Please contact us to arrange an exchange. If the desired item is unavailable, a refund will be issued instead.

6. Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to our error.

  • We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.

7. Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at 01971181828. Please provide details and, if possible, include photos of the damage. We will work to resolve the issue promptly.

8. Contact Us

For questions or concerns regarding this Return Policy, please contact us:

Forazi Marketing
Email: info@forazimarketing.com
Phone: 01971181828
Address: Altoli,Ujan Gagra,Dapunia to Chorkhi Road,Dapunia, Mymensingh Sadar